Ticket pricing listed is for the 2007/08 winter season for online purchasesonly when purchased in combination with a bus ticket.
Tickets for bus transportation on the Snowbus are only valid on the date
specified for travel.
Package deals and special offers cannot be combined with other offers.
Terms and Conditions apply to the use of your Whistler Blackcomb Lift Ticket. Visit www.whistlerblackcomb.comfor full details.
Application of charges
All charges shown herein are based on point of origin and point of terminus, as well as one way or return.
All rates include Goods and Services Tax and will be adjusted from time to time in accordance with the law.
All rates will have any additional tolls, surcharges and other taxes added to them at the rate determined from time to time by law.
All charges shown herein are payable in lawful Canadian or equivalent US currency.
Forms of payment are cash, Visa™, Mastercard™, or AMEX™.
Membership
Membership cards will be issued aboard the SNOWBUS, or at our office.
BC residents, 4x4, Edge and ISIC cardholders are eligible for free SnowCard membership.
A $20 fee is charged to non-residents for SnowCard membership.
SNOWBUS is not responsible for lost cards and may charge for replacement.
SNOWBUS retains the right to revoke membership and its privileges at any time for any reason.
Member card must be shown when boarding the bus.
Non-members who do not wish to join SNOWCARD may travel at non-member specific rates.
Membership cards are and remain the property of SNOWBUS.
Application of Fares, Rules and Conditions
The fares, rules and conditions contained herein are applicable to the operation of a SNOWBUS scheduled service and no one shall have authorization to change or deviate from such fares, rules or conditions.
Internet
Every transaction processed via the Snowbus website shall be subject to a $2.00 transaction fee.
Membership pass codes may be required for any individual to access SNOWBUS online services (e.g. online booking, purchasing ski lift passes, advanced booking of ski rental equipment).
Booking policy
Members and non-members may be required to book their trip 24 hours in advance of travel to guarantee service.
Refunds
Snowbus offers full refund, minus a transaction fee of $2.00 plus taxes on all cancelled Snowbus seat reservations up to 48 hours before departure.
Subject to $15.00 administration fee if cancelled by 12 noon one day prior to travel.
Non-refundable if cancelled after 12 noon one day prior to travel.
Baggage policy
All property is stored on the bus at carrier’s risk. The Carrier will be responsible for their own baggage and are required to observe their baggage at all stops. Snowbus Ltd. waives all responsibility for damage, breakage, deterioration, delay and/or loss of any prohibited article or any article of baggage. Snowbus Ltd. does not accept any liability for property that has been left at a stop, in or on the bus.
SNOWBUS will also charge separate rates competitive with courier service for the separate transport of parcels, packages, letters, etc.
SNOWBUS will not accept for transportation any article, the transportation of, which is prohibited by law.
Animals
No animals will be transported by SNOWBUS, save and except for those that are carried in an approved transport kennel or other container approved by SNOWBUS. SNOWBUS reserves the right to refuse the transportation of any animal, should SNOWBUS deem that a given animal to be transported might be harmful or detrimental to the safety of its passengers or drivers. This rule does not apply to seeing-eye and personal assistance dogs.
Objectionable Persons
SNOWBUS reserves the right to refuse to transport any person who is under the influence of intoxication by liquor or drugs, or who is incapable of taking care of themselves, or who show conduct which is such, or is likely to be such, as to make him or her objectionable to other passengers. This rule does not apply to persons under medical supervision and accompanied by qualified medical personnel.
Liability
SNOWBUS will not be liable for delays caused by acts of God, public enemies, authority of law, quarantine, peril of navigation, riots, strikes, the hazards or dangers incident to a state of war, accidents, breakdowns, bad condition of the road, storms and other conditions beyond its control, and does not guarantee to arrive at or depart from any point at a specified time
If any acts of God, public enemies, authority of law, quarantine, peril of navigation, riots, strikes, the hazards or dangers incident to a state of war, accidents, breakdowns, bad condition of the road, storms and other conditions beyond its control, make it, in the opinion of SNOWBUS, inadvisable to operate its service, SNOWBUS shall not be liable therefore, or be caused to be held for damages for any reason whatsoever.
Liability for loss, delay or damage to baggage, equipment and other paraphernalia is limited to $50.00 per passenger.
Claims
All claims for damages of whatever character or nature must be made within 48 hours of occurrence with SNOWBUS head office.
Cancellation charges
Cancellation notice for reserved and prepaid trips must be given at least 24 hours in advance of the pick-up time in order to receive a refund of the prepaid fee.
Refund may be subject to a transaction fee of no more than 15% or $5.
Guarantee Requirements
SNOWBUS reserves the right to require a guarantee of payment by means of credit card or cash on reservation, at its discretion.
Collection of charges
All charges for SNOWBUS service, including baggage, surcharges, are payable either at the time passenger makes a reservation through an authorized agent or the SNOWBUS internet website or when boarding SNOWBUS vehicles, unless credit has been established with the approval of SNOWBUS.
Age Restrictions
A family member or an adult who is authorized by the legal guardian must accompany a person under the age of 8 years old.
Damage to vehicles
Each vehicle used by SNOWBUS in its service will be in good condition, including the condition of window glass and seats. Any damage to such a vehicle caused by a passenger or passengers will be charged by SNOWBUS to that passenger or passengers.
Smoking / alcohol policy
Smoking and the consumption of alcohol are strictly prohibited by law on any of our vehicles. Intoxicated passengers will not be permitted to board and fares will be non-refundable within our cancellation policy.
PRIVACY POLICY AND WEB TERMS AND CONDITIONS
SNOWBUS, LTD. WEB SITE TERMS AND CONDITIONS
AGREEMENT BETWEEN CUSTOMER AND SNOWBUS, LTD.
The Snowbus web site (the "Web Site") is offered to you, the web site visitor, conditional upon your acceptance without modification or limitation of the terms, conditions, and notices contained in this agreement (the “Agreement”). By visiting this Web Site you agree to all such terms, conditions, and notices.
PERSONAL AND NONCOMMERCIAL USE LIMITATION
This Web Site is for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from this Web Site.
LIABILITY DISCLAIMER
Any material published on this Web Site may include any inaccuracies or typographical errors and is subject to change without notice at any time. Snowbus does not warrant that the Web Site will operate error-free or that it and its server or servers are or will be free of computer viruses, Trojan horses, or other harmful content, devices or programs.
SNOWBUS, LTD. It’s affiliates, partners and/or their respective suppliers make no representations about the suitability of the information, software, products and services contained on this web site for any purpose.
All material published on this Web Site and any information, software, products, and services are provided without any guarantee as to their effectiveness or accuracy and without any promise of any kind, whether express, implied, or statutory.
SNOWBUS, LTD. It’s affiliates, partners, and/or their respective suppliers hereby disclaim all warranties or conditions with regard to any material published on this Web Site and any material, information, software, products, and services provided, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
In no event shall SNOWBUS, LTD. It’s affiliates, partners, and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with the use of this Web Site or with the delay or inability to use this Web Site, or for any information, material, software, products, and services obtained through this Web Site, or otherwise arising out of the use of this Web Site, or for any loss of data, information or programs, or damage to computers or networks, or any breach of privacy and similar personal rights, or any infringement of intellectual property rights, or any other damages whatsoever otherwise arising out of the use of this Web Site, whether based on contract, tort, strict liability, or otherwise, even if SNOWBUS, LTD. It’s affiliates, partners, and/or their respective suppliers have been advised of the possibility of damages.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this Web Site, you warrant that you will not use this Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices herein.
In the event that you enroll in our Membership program, or are otherwise granted password protected access to the Web Site, without derogating from or limitation to the terms and conditions in this Agreement, you further agree to the following terms and conditions:
Your password protected access to the Snowbus Web Site is for use for permitted purposes only. You agree to restrict your use to such lawful purposes and to follow all notices and polices of Snowbus. Under no circumstances will you allow or provide access to the Snowbus Web Site to any unauthorized person or any person under the full age of majority in your jurisdiction;
You will not do anything, which infringes the intellectual property rights of Snowbus or any other party;
You will not divulge your user name, password or other account information to anyone who does not agree to this Agreement, or who will not be using your account on your behalf and with your knowledge and consent at all times. You agree that, in the event Snowbus discovers that you are doing or have done so, your account and access to the Web Site may be terminated
You agree, warrant and represent that all personal information given by you to Snowbus pursuant to providing you with access to the Snowbus Web Site is and will be true, complete and accurate;
You will not do anything, or omit to do anything, which would create unmanageable data flows or loads on hardware, or that would in any manner constitute a threat to the security or proper operation of this Web site, the servers on which it is hosted, and the business of Snowbus; and,
You agree that Snowbus, in its absolute discretion, will be the sole judge of whether you have breached any provision of this Agreement and that any privileges granted to you as an individual under this Agreement may be revoked, suspended or terminated by Snowbus at any time without notice in its sole discretion.
LINKS TO THIRD-PARTY SITES
This Web Site may contain hyperlinks to web sites operated by parties other than SNOWBUS, LTD. SNOWBUS, LTD. has no control of these web sites and is not responsible for their contents. SNOWBUS, LTD. does not endorse any of the material on these web sites and is not associated with their operators.
PRIVACY POLICY
All personal information supplied to Snowbus or collected by Snowbus shall be collected by Snowbus and subsequently used or disclosed by Snowbus pursuant to its applicable Privacy Policy at the time. Snowbus recommends you read our current Privacy Policy available on our Web Site.
MODIFICATION OF THESE TERMS AND CONDITIONS
SNOWBUS, LTD. reserves the right to change the terms, conditions, and notices under which this Web Site is offered. This right shall not affect the existing terms and conditions accepted by you upon making a legitimate reservation or purchase using this Web Site.
GENERAL
To the maximum extent permitted by law, this Agreement is governed by the laws of the Province of British Columbia, Canada and the laws of Canada in effect in the said Province at the time. You hereby consent to the exclusive jurisdiction and venue of the courts of British Columbia, Canada, in all disputes arising out of or relating to the use of this Web Site. Use of this Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and SNOWBUS, LTD. as a result of this Agreement or use of this Web Site.
Snowbus, Inc.'s performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement is in derogation of Snowbus, Inc.'s right to comply with law enforcement requests or requirements relating to your use of this Web Site or information provided to or gathered by SNOWBUS, LTD. with respect to such use.
Computer records stored in reasonably secure conditions by Snowbus with respect to the Snowbus Web Site and your access to and use of it shall be accepted as evidence of your conduct, communications and dealings with us. Computer records shall be deemed to be stored in reasonably secure conditions if systematically recorded on a durable and inalterable medium, including a write protected disk, tape, CD or DVD or similar medium.
You agree that any breach by you of this Agreement will not be fully compensable in damages and you therefore agree that Snowbus shall be entitled to immediate equitable, injunctive and other similar relief against you without notice and without the necessity of proving damages or the likelihood of damages.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.
This Agreement constitutes the entire Agreement between the customer or the Web Site visitor and SNOWBUS, LTD. with respect to this Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer or Web Site visitor and SNOWBUS, LTD. with respect to this Web Site. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Any rights not expressly granted herein are reserved.
Other product and company names mentioned herein may be the trademarks of their respective owners.
SNOWBUS WEB SITE PRIVACY POLICY
Web Site Privacy Statement
This Privacy Statement (the “Privacy Statement”) discloses the information privacy practices for Snowbus, Ltd. 's Web site, www.Snowbus.ca. Snowbus.ca is intended for use by individuals 13 years of age or older. If you are under the age of 13 years and would like to use the Web Site please see our Web Site Child Privacy Policy.
By providing you with this Privacy Statement, Snowbus.ca is pledging our continued commitment to protecting the information you provide us.
Information We Collect About You
Snowbus.ca collects personally identifiable information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you may be required to register as a member of Snowbus.ca in order to use and gain access to the entire Snowbus.ca web site, many areas of Snowbus.ca can be accessed without providing any PII. Snowbus.ca does not sell or rent your PII to anyone.
On all Snowbus.ca web site pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested. Do We?
Snowbus.ca collects PII when you:
Become a SnowCard member
Complete a traveler profile
Purchase travel
Participate in a survey, contest, or sweepstakes
Contact Snowbus.ca
SNOWCARD Member Information
Snowbus.ca collects your Username, password, phone number, address and e-mail address when you register to become a member of Snowbus.ca.
Profile Information
Snowbus.ca collects the full name and contact number for a traveller when a travel reservation is made. We may also collect information about each traveller's preferences. This information is stored in the personal profile area of a SnowCard member's account.
When someone other than yourself is accompanying you on travel purchased through Snowbus.ca, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing Snowbus.ca with their full names, contact numbers, e-mail addresses, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.
Travel Purchase Information
Snowbus.ca may collect the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through Snowbus.ca. Snowbus.ca does not store this information online.
Snowbus Reseller Information
Snowbus.ca offers you the ability to authorize others to make and purchase travel arrangements on your behalf and allows you to become an authorized Snowbus Reseller for other SnowCard members. If you elect to participate in this service, Snowbus.ca will collect the e-mail address of the person you are authorizing to make travel arrangements on your behalf or for whom you are requesting authorization to make travel arrangements.
Contests, Prizes, Giveaways
Snowbus.ca may offer our members and site visitors an opportunity to participate in a contest or sweepstakes. Information collected by Snowbus.ca when you participate in a contest or sweepstakes may include your full name, e-mail address, and street address.
Questionnaires
Snowbus.ca may offer our members and site visitors an opportunity to participate in questionnaires regarding their experience with our site. For our members, we may also send these questionnaires via e-mail. Information collected by Snowbus.ca when you participate in a questionnaire may include your full name, e-mail address, and street address.
Contacting Snowbus.ca
Snowbus.ca collects PII whenever you submit a question or suggestion, or request assistance, log on to Snowbus.ca, or access your account.
Partners
Snowbus.ca has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All services throughout Snowbus.ca that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Snowbus.ca. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.
Information from Other Sources
Snowbus.ca we may periodically obtain information about you from other independent third-party sources and add it to our account information. Additionally, authorized Snowbus, Ltd. personnel may update your profile to accurately reflect any new profile information included in communications received from you.
Use of Your Information
Information collected on Snowbus.ca may be used to:
Register you as an SnowCard member
Plan and purchase travel products
Notify you of travel changes through the Travel Alerts service
Send marketing communications or surveys to you
Respond to your questions or suggestions
Improve the quality of your visit to our site
SnowCard member Information
When you register to become a member of Snowbus.ca, we use your information to create your SnowCard member account. You will then receive an e-mail confirming your membership, confirming your user name and password and describing the services provided by Snowbus.ca.
Purchasing and Planning Travel Products
Information collected when you complete your profile is used to confirm and process your travel reservation. In addition, information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary, either electronically or through the mail.
Travel Alerts notification
In the event your travel plans are disrupted because of mechanical, weather, or business conditions, Snowbus.ca may call or send you an e-mail notification to inform you of any changes.
Marketing
If you are a SnowCard member, you may
receive e-mails from us about special promotions, surveys, contests,
sweepstakes, specials, trip information, or other travel opportunities on
Snowbus.ca and its marketing partners. We may also use your e-mail address or
telephone number to contact you about changes to your purchased travel
itinerary. We may attach a software devise to some of the emails we send you to
alert us when you open an e-mail from Snowbus.ca. This only occurs if your
computer supports such technology.
You may also receive postal mail
notifications from us about special promotions, surveys, contests, sweepstakes,
flight specials, trip information, or other travel opportunities on Snowbus.ca
and its marketing partners. E-mail or postal marketing notifications containing
offers for our marketing partners may be sent by Snowbus.ca on our partners'
behalf.
Opting Out
If you are a SnowCard member you may opt out of receiving Marketing information by logging on to Snowbus.ca and modifying your account settings on the member section of the Web Site.
Responses
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Snowbus.ca, or accessing your account.
Service providers
To provide and process the services you request, Snowbus.ca shares your PII with our authorized service providers that perform certain services or functions on our behalf. We only share information about travel either reserved or purchased on Snowbus.ca. Our service providers may need information about your profile, as well as your credit card information, to process and confirm your travel reservation
In the event that you make a new, or update an existing, travel reservation by calling our toll-free number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.
Snowbus.ca may contract a reputable third party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, all information is returned to Snowbus.ca.
Merchant Partners
In addition, we have partnered with various third-party Web sites to offer Snowbus.ca travel services. These trusted third-party companies have added travel sections to their Web sites in order to offer Snowbus.ca provided travel services. We will not share any of your PII with these trusted third-party companies, even if you register on Snowbus.ca through their Web sites.
Our obligations
Snowbus.ca may be required by law to disclose information you have provided in obtaining our travel products or services. Snowbus.ca may also disclose information against someone who poses a threat to Snowbus.ca's interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for Snowbus.ca to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.
Other Information
Some information is collected automatically every time you visit Snowbus.ca (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.
Cookies and Other Internet Technology
When you visit Snowbus.ca we may collect information about your computer and assign you a "cookie". A cookie is a unique identifier text file. You do not provide us with cookies — it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII. You can always choose to not receive a cookie file by enabling your web browser to refuse cookies or prompt you before accepting a cookie. However, by refusing to accept a cookie, you may not be able to access all the services offered by Snowbus.ca.
When you access your personal profile area of the Snowbus.ca web site, reserve or purchase travel, or use selected travel planning tools, Snowbus.ca requires you to sign in as a member, using your username and password. Once you sign in as a SnowCard member, we may record the username and the name on the member account in the cookie file on your computer. We may also record your password in this cookie file if you checked the box entitled "Save this password for automatic sign-in." Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer's hard drive until you manually delete the file.
A cookie file may also be placed on your hard drive by Snowbus.ca's third-party advertising companies. These companies may use aggregated statistics about your visits to this and other Web sites in order to provide advertisements about travel-related goods and services that you may be interested in. The information they collect does not include your PII.
Computer Information
Snowbus.ca collects certain technical information from your computer each time you request a page during a visit to Snowbus.ca. This information is collected from your computer's Web browser to enhance your experience on our site and may include your IP address, operating system, Web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, and referrer Web site.
Other Web Sites
While using the Snowbus.ca website you may link to other Web sites that do not operate under Snowbus.ca's information privacy practices. When you click through to these Web sites, Snowbus.ca's information privacy practices no longer apply. We encourage you to examine the privacy statements for all third-party Web sites to understand their procedures for collecting, using, and disclosing your information.
Communications from Snowbus.ca
SnowCard members will receive communications from Snowbus.ca when they:
Sign up to become a SnowCard member
Update or close an account
Purchase travel products
Elect to special promotional marketing communications
Win a contest or sweepstakes
Contact Snowbus.ca with questions or suggestions
Are asked to complete a questionnaire
Changes to the Snowbus.ca Privacy Statement
Snowbus.ca reserves the right to modify or amend this Privacy Statement at any time and for any reason.
