Privacy Policy

SNOWGROUP respects the privacy of its users and is dedicated to protecting their personal information on our websites, the associated mobile application, and the related services. This Privacy Policy details how we collect, use, share, and store personal information, as well as how to access and correct it when necessary.


It is important to read this Privacy Policy carefully before using the Website or Services. By accessing the Website or Services, contacting us, or agreeing to receive emails from SNOWGROUP, you agree to the terms and conditions of this Privacy Policy. If you cannot agree to the terms of the Privacy Policy, you must stop using the Website, Services, and contacting us.


Please note that this Privacy Policy does not apply to third-party websites. SNOWGROUP is not responsible for the privacy policies, procedures, and practices of third-party websites.


The terms used in this Privacy Policy have the same meaning as in our Terms of Use. The terms "using" and "processing" information include the use of cookies on a computer, statistical or other analysis of the information, and handling the information in any way.


What Information Do We Collect: The types of personal and other information we may collect about you are primarily from four sources: (a) information you provide; (b) third party information collected; (c) information automatically collected; and (d) cookies. The legal bases for our processing of personal information are primarily that the processing is necessary for providing the Services and that the processing is carried out in our legitimate interests, which are further explained in the “How Do We Use Your Information” section. We may also process personal information upon your consent, asking for it as appropriate.


Information You Provide: SNOWGROUP collects personal information about you when you register to become a user of our Website and/or Services and when you otherwise transmit such information to us via the Internet (including partner websites) or by email. For instance, and without limitation, to maintain your account we collect and store in a database your name, addresses, email address, and telephone numbers.


Third Party Information: Collected SNOWGROUP collects personal information and other information about or related to you from Facebook and potentially other third parties ("Third Party Information") when you connect, register or sign-up for the Services (including when you download the mobile application). In such cases, you allow SNOWGROUP to access and obtain personal information and other Third Party Information about you from Facebook (including from your Facebook profile information and pictures and information about your friends and likes) and such other third parties. The Third Party Information you allow SNOWGROUP to access and collect is affected by the privacy settings you establish with Facebook or such other third parties (and you can control and find out more about these settings by visiting or such settings of third parties, if applicable). The Third Party Information is subject to certain terms and conditions which restrict and proscribe our use, disclosure and protection of your Third Party Information in accordance with the applicable policies on (or the websites of such other third parties, if applicable) (the "Third Party Restrictions").


Information Automatically Collected: SNOWGROUP automatically collects certain information about your device when you visit the Website, such as your IP address, browser type, and referring website. This information is collected through cookies and other tracking technologies. When you visit the Website, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type, the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. This information is used to analyze and improve the performance and usability of our Website and Services.


We use the information we collect in compliance with applicable data protection laws and regulations. We process the information for the following purposes: • To provide, maintain, and improve the features and functionality of the Website and Services, and to provide the services and information you request; • To understand and analyze the usage trends and preferences of our users, to improve the Website and Services, and to develop new products, services, features, and functionality; • To communicate with you, including responding to your comments and questions and providing support to users of the Website and Services; • To send you promotional materials, newsletters, and other communications about SNOWGROUP and our partners, subject to your right to opt-out of receiving such communications at any time; • To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity, and to enforce our Terms of Use and other policies; • To comply with legal and regulatory requirements, as required by applicable law or competent regulatory authority. We may also use your information in an aggregated or non-personally identifiable form for research, statistical analysis, and other business purposes. We will not use your information in a manner that is incompatible with the purposes outlined in this Privacy Policy.


What Information Do We Share And/Or Disclose: SNOWGROUP takes your privacy seriously and does not share or disclose your personal information with third parties except as necessary to provide you with the Services, comply with legal requirements or protect our rights. Internally, only employees who need access to your information for the execution of their duties will have access to it. SNOWGROUP may share your personal information, including: • within the SNOWGROUP family of companies, which includes parents, corporate, affiliates, subsidiaries, business units and other companies that share common ownership; • with select business partners, including bus companies that may communicate with you regarding your travel and their future special offers; • with third-party service providers working on behalf of SNOWGROUP; • to law enforcement authorities when required by law or in response to a legal process; In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of SNOWGROUP, in whole or in part, your information may be transferred as part of the transaction, as long as the party acquiring such information agrees to be bound by the terms of this Privacy Policy. When we disclose your personal information to third parties, we take reasonable measures to ensure that they provide sufficient guarantees to implement appropriate technical and organizational measures and comply with the rules set forth in this Privacy Policy.


How We Store Your Information: SNOWGROUP has implemented various physical, electronic, and procedural safeguards to protect the confidentiality and security of personal information under our control. We limit access to your personal information to authorized SNOWGROUP personnel. However, while we maintain a multitude of security measures to prevent unauthorized access to or disclosure of your personal information, no security measures are absolute or wholly guaranteed. We will store your personal information for as long as necessary for the provision of our Services, as required by applicable laws, regulations, or government orders, or as necessary to protect our rights. Your personal information may be stored and processed in any country where we have facilities or engage third party service providers. By using the Services, you consent to the transfer of your information to countries outside your country of residence that may have different data protection rules than in your country. We will comply with the General Data Protection Regulation ("GDPR") requirements providing adequate protection for the transfer of personal information from the EU/EEA to third countries. We reserve the right to store personal information submitted by you at the time of making a Submission, including name, city, country and email. We store this information in order (i) to add your name to the contributor roll on the Website to thank you for your Submission and (ii) to notify you when the Submission is posted online, if applicable and if you have explicitly agreed to be notified. We will not use your personal information for marketing purposes unless you have provided your consent.


Rights Regarding Personal Information You have the right to access and correct your personal information. You may submit a written request to us and provide proof of identity. We will make necessary corrections as required or authorized by law. Please notify us immediately of any change in your personal information to ensure its accuracy and completeness. Under the GDPR, you may also have additional rights, including: (i) the right to withdraw your consent to processing where consent is the basis of processing; (ii) the right to access your personal information and certain other supplementary information under certain conditions; (iii) the right to object to unlawful data processing under certain conditions; (iv) the right to have your personal information erased under certain conditions; (v) the right to demand that we restrict processing of your personal information under certain conditions, if you believe we have exceeded the legitimate basis for processing, processing is no longer necessary, are processing, or believe your personal information is inaccurate; (vi) the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, under certain conditions; (vii) the right to object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you, under certain conditions; (viii) the right to lodge a complaint with data protection authorities. If you want to learn more about your rights under the GDPR, you can visit the European Commission’s page on Data Protection at:


Updates We reserve the right to update and amend this Privacy Policy periodically without prior notice to reflect changes made to our practices. We encourage you to review our Website regularly to stay informed of the latest developments. Your continued use of the Website, Services, or contacting us signifies your acceptance of the updated Privacy Policy. If we make any modifications to the Privacy Policy, we will update the "Last Updated" date at the bottom of the Privacy Policy. By continuing to access or use the Website, you agree to be bound by the modified Privacy Policy. If you do not agree with the modified Privacy Policy, you must stop using the Website, Services, and contacting us.


Children's Privacy If you reside in the EU/EEA, you must be at least 16 years old to use our Services, or such greater age as required in your country to register for or use our Services. If you reside in any other country, except those in the EU/EEA, you must be at least 13 years old to use our Services, or such greater age as required in your country to register for or use our Services. If you are not old enough to have the authority to agree to our Privacy Policy in your country, your parent or guardian must agree to our Privacy Policy on your behalf. If you have any concerns about your child’s personal information, please contact us at


Contact Information If you have any questions or comments about this Privacy Policy, or if you wish to access or correct your personal information, exercise any applicable rights, make a complaint, or obtain information about our policies and practices with respect to any service providers, you may contact our Privacy Officer (or Data Protection Officer) by email at